Last Updated: December 12, 2024

Welcome to Agrione.xyz (“Agrione”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (agrione.xyz) and use our mobile applications (“Apps”) designed for users, providers, and providers' employees or service personnel.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

a. Personal Information

We may collect and process the following personal information:

• Identification Information: Name, email address, phone number, mailing address, and username.
• Account Information: Passwords, security questions, and other credentials.
• Payment Information: Credit/debit card details, billing address, and transaction history.
• Profile Information: Business details for providers, including company name, services offered, and employee information.
• Location Data: GPS data from mobile devices to provide location-based services.
• Communication Data: Messages, inquiries, and feedback submitted through our platform.

b. Non-Personal Information

We may also collect non-personal information, such as:

• Usage Data: Information about how you use our website and Apps, including pages visited, features used, and time spent.
• Device Information: Device type, operating system, browser type, and IP address.
• Analytics Data: Data collected through cookies and similar tracking technologies to analyze trends and usage patterns.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To facilitate transactions between users and providers, manage accounts, and deliver requested services.
• Communication: To send updates, newsletters, marketing materials, and respond to your inquiries.
• Improving Our Services: To analyze usage patterns, troubleshoot issues, and enhance user experience.
• Security: To protect against unauthorized access, fraud, and other malicious activities.
• Compliance: To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
• With Providers and Their Employees: To facilitate transactions and service delivery between users and providers, including communication with providers' employees or service personnel.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

Note: We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

• Encryption: Protecting sensitive data through encryption during transmission and storage.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Audits: Conducting regular security assessments and audits to identify and address vulnerabilities.
• Secure Development Practices: Ensuring our Apps and website are developed with security best practices in mind.

Despite these measures, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, and you provide your information at your own risk.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction: Request restriction of processing your personal information.
• Data Portability: Request transfer of your personal information to another service provider.
• Objection: Object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within the applicable time frame as required by law.

6. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 16, we will take steps to delete such information promptly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and Apps. These technologies help us understand how you interact with our services, remember your preferences, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

8. Third-Party Links

Our website and Apps may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Mailing Address:
Agrione
5 Penn Plaza
New York, NY 10001
United States

By using Agrione.xyz and our mobile Apps, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.